LUBAMBE COPPER MINE LIMITED PRIVACY POLICY

1.    About this Privacy Policy


This statement outlines Lubambe Copper Mine Limited’s policy on how we manage the personal information of those who visit this our website. Lubambe maintains a policy of strict confidence concerning any personal information you provide to us.

It is Lubambe’ policy to respect the confidentiality of information and the privacy of individuals. Lubambe’ Privacy Policy complies with the Electronic Communications and Transactions Act No. 21 of 2009 (ECTA), and will be reviewed from time to time to take account of new laws and technology. 

It is understood that your privacy is important and Lubambe is committed to protecting your details and keeping them safe. All personal information received from you will be:
•    Stored in a secure way
•    Kept accurate and up-to-date
•    Used for the strictly limited purposes described in this Policy. 


2.    Legal and Regulatory Framework

Lubambe is bound to protect your work in accordance with the Electronic Communications and Transactions Act No. 21 of 2009 (ECTA).


3.    What is collected and how is it collected?

Information is collected directly from you through a variety of forms and other applications including the “Contact Us” form on our website, by you subscribing to email alerts, or contacting us via email, post and telephone, and from maintaining records of information provided in the course of ongoing communications. We may also collect cookie information. 

The types of personal information we may collect include (but are not limited to) name, address and contact details (including email address) tax information, bank account information, and other identification verification information. 

We may ask for other information voluntarily from time to time to enable us to improve our service. Why do we collect?
Unless you are informed otherwise, the personal information we hold is used for establishing and managing your relationship with us, enhancing our relationship with you and giving you ongoing information or opportunities that we believe may be relevant to your financial needs and other circumstances.

From time to time we may use your personal information to provide you with current information about new products or services being offered by us. If you do not wish to receive marketing information, you may at any time decline to receive such information. 
We will not keep more information than we need for those purposes.


4.    How do we store your personal information?

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. 

We will keep your personal information only for as long as is reasonably necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.

For further information about how long we will keep your personal information, please contact us at:  [email protected] 

5.    To whom may we share information with?


Depending on the product or service concerned, and specific restrictions that apply to particular information, personal information that we collect may be disclosed to:

•    service providers and specialist advisers who have been contracted to provide us with administrative, financial, legal, insurance, tax or other services; and
•    insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorised by law.

Generally, we require external organisations that handle or have access to personal information that we have collected to acknowledge the confidentiality of this information and to undertake to respect any individual’s right to privacy and comply with the ECTA Principles and this Privacy Policy.

We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator, national security, for the purposes of public importance or any other legal or investigatory process involving us. Management of your personal information

6.    What if you have a complaint?


If you consider that any action of Lubambe breaches this Privacy Policy, or otherwise doesn’t respect your privacy, you can make a complaint. 

To make a complaint, please email [email protected]

7.    What about protection of Children?

This site is only intended for individuals who are at least 16 years of age. We do not knowingly encourage or solicit visitors to this site who are under the age of 16 or knowingly collect personal information from anyone under the age of 16 without parental consent. If we learn we have collected or received personal information from an individual under the age of 16, we will delete that information