This statement outlines Lubambe Copper Mine Limited’s policy on how we manage the personal information of those who visit this our website. Lubambe maintains a policy of strict confidence concerning any personal information you provide to us.
It is understood that your privacy is important and Lubambe is committed to protecting your details and keeping them safe. All personal information received from you will be:
• Stored in a secure way
• Kept accurate and up-to-date
• Used for the strictly limited purposes described in this Policy.
2. Legal and Regulatory Framework
Lubambe is bound to protect your work in accordance with the Electronic Communications and Transactions Act No. 21 of 2009 (ECTA).
3. What is collected and how is it collected?
Information is collected directly from you through a variety of forms and other applications including the “Contact Us” form on our website, by you subscribing to email alerts, or contacting us via email, post and telephone, and from maintaining records of information provided in the course of ongoing communications. We may also collect cookie information.
The types of personal information we may collect include (but are not limited to) name, address and contact details (including email address) tax information, bank account information, and other identification verification information.
We may ask for other information voluntarily from time to time to enable us to improve our service. Why do we collect?
Unless you are informed otherwise, the personal information we hold is used for establishing and managing your relationship with us, enhancing our relationship with you and giving you ongoing information or opportunities that we believe may be relevant to your financial needs and other circumstances.
From time to time we may use your personal information to provide you with current information about new products or services being offered by us. If you do not wish to receive marketing information, you may at any time decline to receive such information.
We will not keep more information than we need for those purposes.
4. How do we store your personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
For further information about how long we will keep your personal information, please contact us at: [email protected]
5. To whom may we share information with?
Depending on the product or service concerned, and specific restrictions that apply to particular information, personal information that we collect may be disclosed to:
• service providers and specialist advisers who have been contracted to provide us with administrative, financial, legal, insurance, tax or other services; and
• insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorised by law.
We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator, national security, for the purposes of public importance or any other legal or investigatory process involving us. Management of your personal information
6. What if you have a complaint?
To make a complaint, please email [email protected]
7. What about protection of Children?
This site is only intended for individuals who are at least 16 years of age. We do not knowingly encourage or solicit visitors to this site who are under the age of 16 or knowingly collect personal information from anyone under the age of 16 without parental consent. If we learn we have collected or received personal information from an individual under the age of 16, we will delete that information